Last updated: 10th Nov 2023
Welcome to FlexiFlood, a website provided by Ecoshape Limited. We value your privacy and want to ensure that you have a clear understanding of how we collect, use, and protect your personal information. This Privacy Policy outlines our practices regarding the information we collect when you use our website, https://www.flexiflood.co.uk (“the Site”).
By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use the Site.
Information We Collect
- Personal Information: When you visit our Site, we may collect personally identifiable information, such as your name, email address, and phone number. This information is collected when you voluntarily submit it through forms on our website.
- Non-Personal Information: We also collect non-personal information, such as your IP address, browser type, the pages you visit, and other statistical data. This information is collected for the purpose of improving our website and user experience.
How We Use Your Information
- To Provide Services: We use the information you provide to deliver the services you request and to respond to your inquiries.
- Marketing and Communication: With your consent, we may use your contact information to send you updates about our services, promotions, and other relevant information.
- Improving our Services: We analyse non-personal information to understand how users interact with our Site and to make improvements.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files that are stored on your device. You can control and manage cookies through your browser settings.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, we may share non-personal information with trusted third parties for analytical and marketing purposes.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.
Your Choices
You can choose not to provide personal information, but this may limit your ability to use certain features of our Site. You can also opt-out of receiving marketing communications at any time by following the instructions in our emails.
Changes to This Privacy Policy
We reserve the right to update and modify this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on the Site.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at customerservice@flexiflood.co.uk
By using our Site, you consent to the terms outlined in this Privacy Policy. Thank you for choosing FlexiFlood and trusting us with your information.
Ecoshape Limited,
Lower Woodside Farm,
Burnley Road,
Altham,
Lancashire
BB5 5UF